5.0
(Out of 100 Reviews)
5.0
(Out of 100 Reviews)
Webfast Technologies (PTY) Ltd
Website: https://webfast.co.za/
Effective Date: 25 June 2026
Last Updated: 25 June 2026
Webfast Technologies (PTY) Ltd (“Webfast”, “we”, “us”, or “our”) operates the website https://webfast.co.za/ (the “Site”). We are a professional website design, custom development, e-commerce, SEO, digital marketing, printing & branding, and website/email hosting company based in George, Western Cape, South Africa.
This Privacy Policy explains how we collect, use, process, store, share, and protect your personal information when you visit our Site, submit inquiries, request quotes, engage our services, or otherwise interact with us.
We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa, and any other applicable data protection laws.
By using our Site or services, you consent to the practices described in this Privacy Policy.
We collect personal information in the following ways:
Contact / Inquiry Forms (on Contact Us and service pages): Full name, email address, phone number, company/organisation name, message or project description, type of service interested in (e.g. website design, custom development, e-commerce, SEO, Google Ads, printing & branding, hosting), budget range, timeline, and any other details you choose to provide.
Quote or Proposal Requests: Additional business information, project specifications, technical requirements, and billing/contact details.
Newsletter / Blog Subscription (if available on Blogs or future pages): Email address and subscription preferences.
Client Onboarding & Project Management: Further personal and business information required to deliver services (contracts, access credentials where necessary, content for websites, etc.).
Printing & Branding Orders (future functionality): Delivery addresses, artwork files, and order details.
Log data: IP address, browser type and version, operating system, device type, referring website, pages viewed, time spent on pages, and clickstream data.
Cookies and similar technologies (see Section 6).
Analytics data from tools such as Google Analytics.
Analytics, advertising, and marketing platforms (e.g. Google Ads, Google Analytics).
Publicly available sources or social media when you interact with our linked profiles.
Service providers we use to deliver our services.
When we design, develop, host, or maintain websites for clients, we may process personal information of our clients’ customers/visitors (e.g. form submissions, e-commerce orders, user accounts) strictly on the instructions of our clients and in accordance with Data Processing Agreements. In these cases, our clients remain the responsible parties (data controllers).
We use your personal information for the following purposes:
Respond to inquiries, provide quotes, proposals, and communicate about our services.
Deliver website design, custom development, e-commerce solutions, SEO, Google Ads campaigns, printing & branding, and hosting services.
Manage client projects, contracts, invoicing, support, and ongoing maintenance/hosting.
Improve and personalise the Site experience, content, and services.
Analyse Site usage, performance, and marketing effectiveness (analytics & SEO).
Send marketing communications (newsletters, service updates, special offers) — only with your consent or where permitted under POPIA for existing clients.
Comply with legal obligations, tax requirements, and prevent fraud or misuse.
Ensure Site security and integrity.
Process and fulfil printing/branding orders (when implemented).
We process personal information on one or more of the following lawful bases:
Consent – for marketing communications and non-essential cookies/tracking.
Performance of a contract – when you request quotes or engage our services.
Legitimate interests – improving our services, Site analytics, security, and direct marketing to existing business contacts (where allowed).
Legal obligations – compliance with tax, accounting, and other regulatory requirements.
We do not sell your personal information.
We may share your information with:
Service providers & subprocessors (hosting providers, email delivery services, analytics providers such as Google, CRM/project management tools, payment processors if applicable, design/print production partners).
Professional advisors (accountants, attorneys, auditors).
Law enforcement or regulatory bodies when legally required.
In connection with a business transfer, merger, or acquisition (with appropriate safeguards).
When acting as a data processor for client websites we host or maintain, we only process data according to our clients’ documented instructions and do not use it for our own purposes.
Our Site uses cookies and similar technologies (pixels, local storage) for:
Essential/Strictly Necessary – Site functionality, security, and session management.
Analytics – Understanding visitor behaviour and improving the Site (Google Analytics).
Marketing/Advertising – Google Ads remarketing and performance tracking (if implemented).
You can control cookies through your browser settings. We may implement a cookie consent banner/tool on the Site in future. Disabling certain cookies may affect Site functionality.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law (e.g. financial and tax records are generally retained for 5–7 years in South Africa).
Inquiry and quote data: retained until the inquiry is resolved plus a reasonable period for follow-up, or until you request deletion.
Active client/project data: duration of the engagement plus retention required for legal, accounting, or contractual purposes.
Marketing data: until you unsubscribe or withdraw consent.
Client website visitor data (processor role): as instructed by the client or per the Data Processing Agreement.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, destruction, or damage. These include:
HTTPS encryption across the Site.
Secure hosting infrastructure.
Access controls and internal policies.
Regular security reviews.
While we take reasonable steps to protect your data, no system is completely secure. We cannot guarantee absolute security but will notify affected individuals and the Information Regulator in the event of a confirmed data breach where legally required.
You have the following rights regarding your personal information:
Right to access the personal information we hold about you.
Right to request correction or updating of inaccurate or incomplete information.
Right to request deletion or destruction of your information (subject to legal or contractual obligations).
Right to object to or restrict certain processing.
Right to withdraw consent at any time (e.g. unsubscribe from marketing emails).
Right to lodge a complaint with the Information Regulator of South Africa:
Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za
To exercise any of these rights, please contact us using the details in Section 14. We may require identity verification before responding. We aim to respond within the timeframes prescribed by POPIA.
Some of our service providers (e.g. Google Analytics, Google Ads, certain cloud tools, or hosting partners) may process personal information outside South Africa. Where this occurs, we take appropriate steps to ensure adequate protection, such as standard contractual clauses or reliance on your consent/legitimate interests, in line with POPIA requirements.
Our Site and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
Our Site may contain links to third-party websites (client sites, social media, Google services, etc.) or embedded content. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a new “Last Updated” date. For material changes, we may provide additional notice via email or a prominent notice on the Site. Your continued use of the Site after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:
Webfast Technologies (PTY) Ltd
George, Western Cape, South Africa
Website Contact Form: https://webfast.co.za/contact-us/
Phone: +27 44 001 1933
Email: Use the contact form on our Site or sales@webfast.co.za
We take all privacy requests seriously and will respond in accordance with applicable law.
Thank you for trusting Webfast Technologies (PTY) Ltd with your personal information.
We are committed to transparency and responsible data handling as we help you build your online presence.
